Fix problems with Yahoo Messenger
Here are the most common issues you may face in Yahoo Messenger and what you can do about them.
Before you read further...
Yahoo Messenger always works best on the latest browser or latest version.
- If you use the Yahoo Messenger desktop application on your computer, update to the latest version.
- If you use Yahoo Messenger through a browser, update your browser to the latest version.
- If you use Yahoo Messenger on your phone, update the Yahoo Messenger app on your phone. See our instructions for updating Yahoo apps on iPhones and Android phones.
Most common issues in Yahoo Messenger
If you prefer not to sign in with your mobile number, you can sign in with your Yahoo ID instead.
Read our help article about Yahoo account sign-in problems for help with getting back into your account.