Scan your Yahoo Mail account to fix common problems
The Quick Fix tool is available for you to scan your Yahoo Mail account if you've encountered a problem, like an error, temporary access error code, or a problem sending or receiving email. The scan typically takes a couple hours and attempts to automatically correct problem. Once it's done, an email with the findings is sent to the alternate email address you provide.
Run a scan on your account
- Go to the Yahoo Mail Quick Fix tool.
- Select the problem you're having.
- Enter an alternate email address, different from the one you're trying to fix.
- Enter the verification code shown.
- Click Create Request.
What if the problem wasn't fixed?
If the Quick Fix tool doesn't fix the problem, review a list of other possible issues and how to correct them.